Email is a heavily used channel for client and partner contact. It offers customers a swift and simple method of communication. It is also personal and private, which is why email traffic increases every month. However, as daily capacity swells and sudden spikes occur, it’s easy to lose oversight, and the quality of your responses may suffer as a ramification.
Array MSP Email Management service efficiently accelerates the process of dealing with email questions and contacts by routing the contact to the appropriate department, proposing answers from the information base derived on the email content and confirming consistent assistance levels. Array MSP representatives are able to deal with queries in a more rapid and reliable way, minimizing the need for rework and follow-up contact. Array MSP Email Management ensures emails are not missed and service levels are consistently monitored.
Effective quality communication is at the heart of every successful business, which makes your email an essential tool. However, between securing smooth process, effortlessly located and unaffected by viruses, spam and unauthorized content, managing your email can be a difficult task. Eliminate the inconvenience, risk and stress of email management with software-as-a-service (SaaS) solutions from Array MSP.
An all-inclusive suite of cloud-delivered solutions, Array MSP Email Management Service (EMS) is developed to aid you clear up virtually all your email disputes — from averting downtime to battling spam and viruses.
Even better, EMS requires no infrastructure to purchase or maintain.